Delivery & Returns

Important Reminders

Freight Terms

Shipping terms are FOB Tinley Park, IL.

Orders totaling over $2,000 will be prepaid in the continental USA and orders totaling over $2,500 will be prepaid to Canada.

We will try to accommodate special shipping requests, but additional charges may apply for this service.

Damaged Goods

If PremierRepak Paid Freight . . .

If PremerRepak, Inc. paid freight: Customer must note any damaged or missing goods on shipping documents upon receipt and notify PremerRepak within 7 business days by contacting Customer Service.  Please do not refuse the shipment.  Concealed damage should be reported to carriers and to PremierRepak within 7 business days.

If Customer Paid Freight . . .

Customer is responsible for making freight damage claims for shipments made.

Returned Goods

All material returns must be preapproved by Customer Service.

All material returns must have a Return Good Authorization number given and shown on all returned packaging.

All material must have 6 months shelf life remaining. If less than 6 months shelf life, please contact Customer Service.

All material returns are subject to receiving inspection that they are in undamaged original containers and in good condition for resale.

All returns are subject to a 25% restocking fee.

Any non-PremierRepak, Inc. branded product is non-returnable.

Customer must prepay return shipping.

Once approved, credit will be given at original invoice price.

Custom and non-stocked material returns need to be discussed with Customer Service.

Contact Form

We Look Forward To Connecting!

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